Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, contact us, or use our services.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Call Recording and Transcription
As part of our AI-powered customer service, calls may be recorded and transcribed for quality assurance and service improvement purposes.
6. SMS Communications
We may send SMS messages with appointment links when requested by customers during phone calls. See our SMS Consent page for more details.
7. Your Rights
You have the right to access, update, or delete your personal information. Contact us to exercise these rights.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@frontiq.ai.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at support@frontiq.ai.