FrontIQ vs Rosie: Where In-Call Booking Starts
A criteria-scored comparison on booking, grooming software, follow-up, and price per minute, with Rosie's figures taken from its own pricing page.
Disclosure: FrontIQ publishes this comparison. Every Rosie figure comes from Rosie’s own published pages, listed under Sources and checked in August 2026. The criteria Rosie wins are stated as plainly as the ones it loses. Pricing moves — check both before you buy.
The short answer
Rosie is a general-purpose answering service for small business. Its $49 Professional plan takes messages and texts a scheduling link; booking straight into a calendar starts on Scale at $149/mo. FrontIQ books on the free tier, and its grooming logic — rabies check before the slot is offered, slot sized to breed and coat, deposit on new clients — ships in the box. If you are not a pet business, Rosie costs less per minute and has more voice options.
Both products answer the phone when a groomer cannot. They part company on a narrower question than the feature lists suggest: what the agent is allowed to finish.
Rosie sells answering. Message taking and a texted scheduling link are the $49 product, and writing an appointment into a calendar is a paid step up. FrontIQ sells the completed booking, so calendar writes, the vaccine check, and the rebooking nudge are the base behavior rather than a tier.
The second divergence is vertical depth. Rosie trains on your website and Google profile and serves plumbers, law firms, and salons from the same agent. FrontIQ ships one vertical's rules — pet grooming — as product behavior.
Who wins each criterion, and on what evidence.
| Criterion | Winner | Evidence |
|---|---|---|
| Books into a calendar on the entry plan | WinnerFrontIQ | Rosie texts a scheduling link on Professional; direct booking starts on Scale at $149/mo |
| Cost per voice minute | WinnerRosie | $49 for 250 min is about $0.20/min; FrontIQ Starter is $99 for 300 min, about $0.33/min |
| Grooming software integration | WinnerFrontIQ | Gingr is live and bidirectional; Rosie publishes Zapier and names no grooming PMS |
| Grooming rules out of the box | WinnerFrontIQ | Vaccine expiry, breed and coat slot sizing, multi-pet households; Rosie uses custom FAQs and document upload on the $299 plan |
| Outbound follow-up and rebooking | WinnerFrontIQ | Reminders, rebooking nudges, and no-show recovery over SMS; Rosie publishes no outbound campaigns |
| What happens past your included minutes | WinnerFrontIQ | Published overage per tier from $0.25/min; Rosie's pricing page states no overage rate |
| Voice options and mobile apps | WinnerRosie | 10+ voices, English and Spanish, native iOS and Android apps on every plan |
Two products, described on their own terms.
Rosie: an answering service that can be taught to book
- Answers inbound calls 24/7, filters spam, and sends call summaries, transcripts, and recordings.
- Trains itself from your website and Google Business profile, plus custom FAQs you write.
- Takes messages against scripted scenarios — 2 on Professional, 5 on Scale, unlimited on Growth.
- Books directly into a calendar starting on Scale ($149/mo); Professional texts a scheduling link instead.
- Warm transfers, live transfers, and mid-call texts start on Scale.
- Connects out through Zapier. No pet grooming PMS is named.
- Website chat is free on every plan; website texting is a $50/mo add-on covering 25 conversations.
FrontIQ: an agent that finishes the booking
- Answers voice on every plan, including the free tier, and books into the calendar during the call.
- Checks the rabies record before it offers a slot, and sizes the slot to breed and coat type.
- Writes the appointment into Gingr live while the caller is still on the line.
- Creates a customer record for every call, text, and chat, whether or not you run a CRM.
- Sends outbound SMS — confirmations on every plan; reminders, rebooking nudges, and no-show recovery on Growth.
- Webchat shares the same conversation context as voice, starting on Growth ($199/mo).
- Runs your shop's own rules — deposits, upsells, escalation to your cell — as a Flow on every interaction.
Scored 1–5 on 8 criteria, with the reason for each score.
FrontIQ averages 4.4; Rosie averages 2.5. The reasoning column is the part that matters — read it and re-score the rows against your own shop.
| Criterion | Rosie | FrontIQ | Why |
|---|---|---|---|
| Cost to get a booking written | Rosie2 | FrontIQ5 | FrontIQ books on the $0 tier. Rosie's direct calendar booking starts at $149/mo; the $49 plan texts a link and leaves the booking to the customer. |
| Voice minutes per dollar | Rosie4 | FrontIQ3 | Rosie: $49/250 min, $149/1,000 min, $299/2,000 min. FrontIQ: $99/300 min, $199/800 min, $299/2,000 min. Rosie is cheaper per minute below the top tier, and the two match at $299. |
| Channels in one conversation context | Rosie3 | FrontIQ4 | Rosie gives free website chat on every plan but meters website texting as a $50/mo add-on with 25 conversations. FrontIQ shares one context across voice, SMS, and webchat, but gates webchat to Growth at $199. |
| Grooming software integration | Rosie1 | FrontIQ4 | Gingr is live and bidirectional; MoeGo and DaySmart are on the FrontIQ roadmap, not shipped. Rosie publishes Zapier and names no grooming PMS. |
| Grooming rules as product behavior | Rosie2 | FrontIQ5 | Vaccine expiry, breed and coat slot sizing, and multi-pet households are FrontIQ product behavior. Rosie can be told about them through FAQs, and through document upload on the $299 plan, but they are not modeled. |
| Outbound follow-up | Rosie1 | FrontIQ4 | FrontIQ runs reminders, rebooking nudges, vaccine-expiry alerts, and no-show recovery over SMS. Rosie publishes no outbound calling or campaigns; its texting is in-call and add-on. |
| Billing predictability past the cap | Rosie2 | FrontIQ5 | FrontIQ publishes overage per tier — $0.25, $0.20, $0.15 a minute — and the free tier pauses rather than charging. Rosie's pricing page shows no overage rate, so the cost of a busy month is not knowable in advance. |
| Time to a live agent | Rosie5 | FrontIQ5 | Both are self-serve with no sales call. Rosie offers a 7-day trial with no card and auto-trains from your Google profile. FrontIQ has a free tier and an Instant Preview you can call before signing up. |
These criteria are weighted for an independent pet grooming salon. Score a plumbing company or a law office instead and the two grooming rows are worth nothing, Rosie's price per minute matters more, and the gap closes hard.
The $100 question: who writes the appointment
On Rosie's Professional plan the agent answers, identifies the caller, takes a message against a scripted scenario, and texts a scheduling link. The customer still has to open the text and pick a slot. Direct calendar booking is a Scale feature at $149/mo.
That step is where most missed grooming revenue sits. A caller who agreed to Saturday on the phone and then has to complete a form later is a caller who can still fail to book.
FrontIQ writes the appointment during the call, on every plan including the free one. For a Gingr shop it reads the real calendar mid-call and books the slot that fits.
Generic training versus grooming rules
Rosie learns your business by reading your website and Google Business profile, and you extend it with custom FAQs. On the $299 Growth plan you can upload documents. That is a reasonable way to teach an agent facts.
It is not the same as modeling the work. A grooming call has rules an FAQ cannot enforce: do not offer a slot if the rabies record has expired, size a double-coated golden differently from a shih tzu, collect a deposit from a first-time client, book three dogs from one household back to back.
FrontIQ ships those as behavior, then runs your shop's own additions — deposit amount, upsells, when to hand off to your cell — as a Flow on every call, text, and chat.
What happens after the call ends
Rosie's published product is inbound. Calls are answered, summarized, transcribed, and pushed out through Zapier. Mid-call texting starts on Scale, and website texting is a separate $50/mo add-on with 25 conversations included.
FrontIQ treats the end of the call as the middle of the job. The confirmation goes out on every plan. On Growth, reminders, rebooking nudges, vaccine-expiry alerts, and no-show recovery run without you starting them.
The bill on a busy month
Rosie's pricing page lists minute allowances but no overage rate. Third-party write-ups disagree about what happens next, describing either an automatic upgrade to the next tier or a per-minute charge. Neither is on the pricing page, so treat the cost of a spike as a question for their sales team.
FrontIQ publishes it: $0.25/min on Starter, $0.20 on Growth, $0.15 on Business, and the phone keeps answering. The free tier is the opposite trade — a hard 50-minute cap that pauses service instead of charging you.
Where Rosie is the better product.
A comparison that never concedes anything is an advertisement. These are the places Rosie beats FrontIQ today.
Cheaper per minute below the top tier
$49 for 250 minutes is roughly $0.20/min against FrontIQ Starter's $0.33. If you want calls answered and nothing else, Rosie is the cheaper way to buy that.
More voice and language options
10+ agent voices and bilingual English and Spanish on every plan.
Native iOS and Android apps
Rosie ships mobile apps on all plans. FrontIQ is web.
Live human transfers
Warm transfers with a team briefing, live transfers, and waterfall transfers across multiple numbers on Growth.
Breadth across trades
Rosie is live across home services, legal, property management, real estate, and automotive today. FrontIQ's vertical depth is pet grooming; other verticals are roadmap.
Line by line.
| Rosie | FrontIQ | |
|---|---|---|
| Entry price | Rosie$49/mo (Professional) | FrontIQ$0/mo (Free) |
| Included minutes at entry | Rosie250 min | FrontIQ50 min (hard cap) |
| Mid tier | Rosie$149/mo — 1,000 min | FrontIQ$199/mo — 800 min |
| Top published tier | Rosie$299/mo — 2,000 min | FrontIQ$299/mo — 2,000 min |
| Published overage rate | RosieNot published | FrontIQ$0.25 / $0.20 / $0.15 per min |
| Books into a calendar in-call | RosieFrom $149/mo (Scale) | FrontIQEvery plan, including Free |
| Grooming PMS | RosieNone named — Zapier only | FrontIQGingr live; MoeGo, DaySmart roadmap |
| Vaccine verification | RosieNot published | FrontIQChecked before the slot is offered |
| Breed-aware slot length | RosieNot published | FrontIQYes |
| Outbound SMS campaigns | RosieNot published | FrontIQGrowth and above |
| No-show recovery | RosieNot published | FrontIQYes |
| Website chat | RosieFree on all plans | FrontIQGrowth and above, shared context with voice |
| Website texting | Rosie$50/mo add-on, 25 conversations | FrontIQIncluded |
| Live transfer to a human | RosieFrom $149/mo (Scale) | FrontIQEscalation to your cell, rule-driven |
| Mobile apps | RosieiOS and Android | FrontIQWeb |
| Languages | RosieEnglish and Spanish | FrontIQEnglish |
| Trial | Rosie7 days, no card | FrontIQFree tier, no card + callable Instant Preview |
“Not published” means the capability is absent from Rosie’s public pages as of August 2026. It is not a claim about what they are building.
Which one fits your shop.
Choose Rosie if
- →You want calls answered and messages taken, and you are happy to book them yourself.
- →You are not a pet business, so grooming rules and a grooming PMS are worth nothing to you.
- →Price per minute is the number you are optimizing, and $49 for 250 minutes wins it.
- →You need live warm transfers to a person during the call more than you need automated booking.
- →You need a Spanish-speaking agent or a mobile app today.
Choose FrontIQ if
- You want the call to end in a booked appointment, not a texted link the caller may never open.
- You run a grooming salon and want the vaccine check, breed-based slot length, and deposit rule enforced without writing them as FAQs.
- You book in Gingr and want the appointment written there live, during the call.
- You want rebooking and no-show recovery to run on their own.
- You want to know what a busy month costs before it happens.
Frequently asked questions.
Does Rosie book appointments?
Yes, from the Scale plan at $149/mo. On the $49 Professional plan Rosie takes a message and texts the caller a scheduling link instead of writing the appointment itself.
How much does Rosie cost?
Rosie publishes three plans: Professional at $49/mo for 250 minutes, Scale at $149/mo for 1,000 minutes, and Growth at $299/mo for 2,000 minutes. Website chat is free; website texting is a $50/mo add-on that includes 25 conversations. There is a 7-day free trial with no card.
What does Rosie charge if I go over my minutes?
Rosie's pricing page does not publish an overage rate. Third-party guides describe either an automatic move to the next tier or a per-minute charge, and those accounts disagree, so ask Rosie directly. FrontIQ publishes its rates: $0.25/min on Starter, $0.20 on Growth, $0.15 on Business.
Does Rosie integrate with Gingr or MoeGo?
Rosie names no pet grooming PMS. It publishes a Zapier integration, which can move data between apps but does not read a grooming calendar live during a call. FrontIQ's Gingr integration is live and bidirectional; MoeGo and DaySmart are on the roadmap.
Can Rosie check whether a dog's rabies vaccine is current?
Not as a product behavior. You could write it into a custom FAQ so the agent asks the question, but Rosie does not model vaccine records or block a booking on an expired one. FrontIQ checks the record before it offers a slot.
Is Rosie a good fit for a pet grooming salon?
It is a capable general answering service, and for a groomer who only needs the phone covered it is cheaper per minute than FrontIQ Starter. It will not enforce grooming rules or write into grooming software. If your problem is unanswered calls, Rosie solves it. If your problem is unbooked appointments, it stops short.
Which is cheaper, FrontIQ or Rosie?
It depends what you are buying. Rosie is cheaper per minute at $49 and $149. FrontIQ is cheaper to get a booking written, because booking works on the $0 tier while Rosie's starts at $149/mo. At the top published tier both are $299 for 2,000 minutes.
Where these figures come from.
Checked August 2026. Competitor pricing changes without notice; if a figure here no longer matches the source, the source is right.
- Rosie — Plans and pricinghttps://heyrosie.com/pricing
- Rosie — Product overviewhttps://heyrosie.com/
- FrontIQ — Pricinghttps://www.frontiq.ai/pricing
- FrontIQ — Featureshttps://www.frontiq.ai/features
- FrontIQ — For pet groomershttps://www.frontiq.ai/pet-groomers
The fastest way to compare? Call it.
Tell us about your shop and we’ll build you a FrontIQ agent in a few minutes. Call it, book a fake appointment, and see what lands in the calendar. No card, no signup.